Refund & Shipping Policy

REFUND POLICY

At HOUSE OF MAGS, all sales are final.

Due to the nature of our products and for hygiene purposes, we do not accept returns, exchanges, or refunds once an order has been placed.

Please make sure you carefully review your:

before completing your purchase.

If you receive an item that is damaged, defective, or incorrect, please contact us within 48 hours of delivery.

Please email us with:

We will review your request and determine the appropriate resolution.

HOUSE OF MAGS is not responsible for damage caused by improper care, washing, handling, or normal wear and tear.

Once your order has been processed, you will receive tracking information when applicable.

Please allow additional time for shipping during:

Customers are responsible for providing an accurate and complete shipping address at checkout.

HOUSE OF MAGS is not responsible for orders shipped to an incorrect address provided by the customer.

If your package is returned to us because of an incorrect or incomplete address, additional shipping costs may apply to have the package resent.

Once an order has been shipped and tracking confirms delivery, HOUSE OF MAGS is not responsible for lost, stolen, or misplaced packages.

If your package is delayed or marked as delivered but you cannot locate it, please contact the shipping carrier directly to file a claim.

By placing an order with HOUSE OF MAGS, you acknowledge and agree to our Refund & Shipping Policy.

Thank you for supporting HOUSE OF MAGS and our small business!