Shipping policy
SHIPPING POLICY
Once your order has been processed, you will receive tracking information when applicable.
Please allow additional time for shipping during:
- Holidays
- Sales & promotions
- New product launches
- High-volume order periods
SHIPPING ADDRESS
Customers are responsible for providing an accurate and complete shipping address at checkout.
HOUSE OF MAGS is not responsible for orders shipped to an incorrect address provided by the customer.
If your package is returned to us because of an incorrect or incomplete address, additional shipping costs may apply to have the package resent.
LOST, STOLEN, OR DELAYED PACKAGES
Once an order has been shipped and tracking confirms delivery, HOUSE OF MAGS is not responsible for lost, stolen, or misplaced packages.
If your package is delayed or marked as delivered but you cannot locate it, please contact the shipping carrier directly to file a claim.
IMPORTANT
By placing an order with HOUSE OF MAGS, you acknowledge and agree to our Refund & Shipping Policy.
Thank you for supporting HOUSE OF MAGS and our small business!